Project Manager, Trust Project
Santa Clara University
Department: Markkula Ctr for Applied Ethic
Part Year: No
FLSA Status: Non-Exempt
Standard Hours (hours per week): 40
The Journalism Program at the Markkula Center for Applied Ethics is seeking a Project Manager to support the director in implementing the strategic objectives of its Trust Project, which develops tools that bake the evidence of trustworthy reporting into news practices, tools and platforms.
This role's primary responsibilities include working closely with the program director to drive the various phases and components of the Trust Project, including offering technical guidance for the collaborative design and development of the Trust Indicators, and supporting the fellowship program, various aspects of regional outreach, and other collaborations. You will both work independently and collaborate on Trust Project product ideation, comprehensive project plans, scope of work, creating timelines and ensuring they are met, managing the development process, and helping assure product quality through to assessment and launch. You will act as a communications liaison between teams.
The ideal candidate will be passionate about ethics and accuracy in journalism, possess an understanding of real-time digital publishing, and have a strong desire to innovate in ways that help a diverse public connect and engage with the news.
Essential Duties and Responsibilities:
1. Project management
• In consultation with the Director, facilitate open communication across multiple, diverse project teams of Trust Project collaborators to achieve goals and ensure work is completed on time and within approved budgets
• Coordinate and provide technical guidance as necessary for project teams across locations, time zones and functions
• Provide status reports and updates to the director detailing any action items with their respective delivery dates and results
• Help define product success metrics and analyze product performance.
• Identify and execute recurring Trust Project meetings, status reports, project plans, and documents.
• Prepare reports on project outcomes, convenings and use cases
• Review and help refine proposals; consult with director on projects to pursue
• Help provide trade-off analysis between time, features, and resources.
• Ensure that the Trust Project’s user-centered approach and commitment to diversity are manifested in projects. 2. Other duties as assigned GENERAL GUIDELINES 1. Recommends initiatives and implements changes to improve quality and services.
2. Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.
3. Maintains contact with customers and solicits feedback for improved services.
4. Maximizes productivity through use of appropriate tools; planned training and performance initiatives.
5. Researches and develops resources that create timely and efficient workflow.
6. Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy and timeliness of all operational functions.
7. Prepares and submits reports as requested and required.
Provides Work Direction:
Some supervisory responsibilities with program fellows
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred. This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.
• Considerable time is spent at a desk using a computer terminal.
• May be required to travel to other buildings on the campus.
• May be required to attend conference and training sessions within Bay Area at in- or out-of-state locations, and internationally.
• May be required to occasionally travel to outside customers, vendors or suppliers.
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.
• Typical office environment.
• Mostly indoor office environment with windows.
• Technical expertise relevant to news content management systems
• Knowledge of journalistic practices and culture
• Familiarity with journalism ethics and diversity
• Familiarity with multiple distribution platforms for delivery of online news (Facebook, Twitter, Instagram, etc.)
• Familiarity with news operations for medium to large markets
• Familiarity with SEO and community management
• Familiarity with agile project management preferred
• Familiarity with collaborative project design (such as Design thinking) preferred
• Familiarity with coding relevant to news production or distribution
• Strong project management skills
• Strong written and verbal communication skills
• Strong interpersonal skills and human relations skills
• Strong editing and proofreading skills
• Multicultural competence
• Strong organizational skills
• Results-oriented, thinks creatively and follows through
• Ability to work independently and exercise good judgment and common sense appropriate to the related circumstances
• Ability to thrive in a distributed work environment while maintaining a high level of attention to detail and accuracy
• Ability to relate with and facilitate productive activity within a highly diverse group of people
• Ability to conduct research online and conduct interviews
• Proven ability to set priorities and produce timely results
• Effective meeting facilitation
• Ability to manage multiple tasks at once
Education and/or Experience:
Bachelor’s degree or equivalent
Six to 8 years’ experience combining
• Professional journalism including in the digital space, with an understanding of the technical aspects of publishing
• Managing web-based projects
• Project management
• Experience working with technical teams or in a technical environment preferred
• Delivering software on deadline preferred
Open Until Filled: Yes
Special Instructions to Applicants:
This is a fixed-term position ending 01/15/2018, with the possibility of extension or conversion to regular status dependent on funding and/or business need.
To view the full job posting and apply for this position, go to https://jobs.scu.edu
About Santa Clara University
Santa Clara University is a comprehensive Jesuit, Catholic university located in California’s Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master’s, Ph.D., and law degrees.
Distinguished by the highest retention rate and ranked second among all master’s universities in the West by U.S. News and World Report, Santa Clara University is California’s oldest operating institution of higher-education. The University is focused on creating an academic community that educates citizens and leaders who will build a more just, humane, and sustainable world.
Santa Clara University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity and inclusion, and, in this spirit, particularly welcomes applications from women, persons of color, and members of historically underrepresented groups. The University will provide reasonable accommodations to individuals with a disability.
?Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website at http://www.scu.edu/cs/. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.
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